Great location, park and canal waterfront nearby. Comfy beds and great bathroom. AC unit in the room. Excellent coffee in a cafe across the road. Friendly staff and very good breakfast. Lobby bar for drinks. Clean and comfortable.

Was all great.

F&B staff was nice and attentive. Sales manager was positive and helpful.

a little sauna and gym included into the room rate

Very convenient location to both left and right sides of Astana - also a straight shot to the airport. Park nearby, several bus routes. Very friendly staff - not always common in Kazakhstan!

Meal was pricey.

This place is conveniently located near the city center, making it easy to explore the nearby attractions. The bus stop is just a short walk away, ensuring hassle-free transportation. The hotel staff provided excellent service and were always ready to assist me with any requests. The room amenities were top-notch, with a comfortable sitting area and a soundproofed room that ensured a peaceful stay. The restaurant offered a delicious breakfast and the bar/lounge area was a great place to unwind after a long day of exploring. The spa & wellness center provided a relaxing massage that rejuvenated my body and mind.

I highly recommend this hotel to families looking for a luxurious and comfortable stay.

Clean room, good wi-fi, friendly staff and awful breakfast.

Very poor and cold breakfast

I like this hotel so much. Very modern decoration, clean, warm, cozy beds, nice restaurant and breakfest. The staff in the hotel is extremely friendly and professional. I would like to specially thanks Railya at the receiption who helps us a lot. By the way, the hotel accommodates a Sauna SPA for FREE. Will come back again!

During my recent business trip, I found the hotel to be very accommodating. They provided complimentary breakfast and wifi, which was very helpful. the location was very convenient as it was close to my work meetings and offered easy access to public transportation. The room was clean and quiet, which made my stay comfortable.

The bathroom could have been better equipped. There were no hand towels or face towels, but only bath towels which was inconvenient.

Very attentive staff.

Breakfast was very simple. It is on the right side of the river, far away from the so called "old town" and very far away from the so called "new town" on the left side of the river.

We had a great stay in this hotel which was located in the city center. The best aspects were the cleanliness and the hotel facilities. We appreciated the fact that there was a bus stop nearby which made transportation very easy. Additionally, the breakfast was excellent and the staff were friendly and helpful.

Nothing to dislike.

The location of the hotel was very convenient, with easy access to major roads in the city. the staff were friendly and welcoming, always ready to help with any requests. Breakfast was delicious with a decent variety of options to choose from.

The rooms were quite small and cramped. There was hardly any space to move around and relax.

This hotel is conveniently located in the city center as advertised. there is a cafe across the road where you can have a quick bite to eat. the view from some of the rooms is excellent, stretching all the way to the modern governmental district.

The staff is poorly trained and unable to communicate in English, which makes it difficult to get help when needed.